This message pops up when you start the game and keeps you out. Netmarble says your connection looks like it comes from an abnormal or restricted IP range, and the usual cause is a VPN or proxy that is still running. An unstable network can trigger it too.

How to fix the VAMPIR IP restricted error

  1. Whatever VPN, proxy or IP bypass app you have running, close it completely and restart the game.
  2. Hotspots and public Wi-Fi (cafés, dorms) keep swapping IPs and drop packets. Move to your home Wi-Fi, and on PC use a wired LAN cable if you can.
  3. If neither works, open a 1:1 ticket with Netmarble Customer Support and describe your network: Wi-Fi or cable, which ISP, and whether you were on a VPN.

Source · vampirgb.netmarble.comNetmarble: IP access restriction notice

Short answer

If you get “ACCESS FROM THIS IP IS RESTRICTED”, fully close any VPN, proxy or IP changer and restart the game. Switch from a hotspot or public Wi-Fi to your home network or a cable on PC. Still blocked? Open a 1:1 ticket with Netmarble and include your network details.

Can’t connect to VAMPIR on PC: the October 28 update

On launch day PC players in some countries couldn’t connect at all; Netmarble didn’t say which countries. A recommended PC update fixed it on October 28 at 13:49 UTC. Close the game completely, hit the update button when it shows up in the Netmarble Launcher, then start the game again. If the update won’t start, refresh the launcher and retry. The same fix reached Android and iOS on October 30, 02:00 UTC; update from your store.

VAMPIR key art: five characters under a red moon
VAMPIR key art: five characters under a red moon · Image: Netmarble
Source / rights
Image / usage information: © Netmarble Corp. & Netmarble Neo Inc. Resmî VAMPIR görseli. · Image source ↗

The same fix for Android and iPhone wasn’t out yet on the evening of October 28. Netmarble said it will update the same notice once the mobile update is ready.

Source · vampirgb.netmarble.comNetmarble: October 28 PC update notice

Can you use a VPN to play on another region’s servers?

Your region is set by where you connect from, and other regions’ servers don’t show up in your list. Trying to jump regions with a VPN can make your connection look like a restricted IP and bring this error back.

VAMPIR servers: which one to pick

Related guides

VAMPIR errors and fixes

How to download VAMPIR on PC, Android and iOS